AR9999 Privacy Policy — How We Protect Your Data in Pakistan

This Privacy Policy is issued by ar9999, the operator of the online betting and gaming platform accessible at ar9999.ws ("ar9999", "we", "us", "our"). ar9999 acts as the data controller in respect of all personal data collected from players registered on the platform.

If you have any questions about how ar9999 handles your personal data, or if you wish to exercise any of your privacy rights described in this policy, please contact our Data Protection team:

• Email: support@ar9999.ws
• Live Chat: Available 24/7 directly on the ar9999 platform

We will respond to all privacy-related enquiries within five business days. For formal rights requests (such as data subject access requests or deletion requests), we will respond within 30 days as required by applicable data protection standards.

ar9999 collects personal data in several ways — directly from you when you register or interact with the platform, automatically through your use of the platform, and occasionally from third parties as described below. Here is a breakdown of the categories of data we collect:

ar9999 does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health data except where specifically required for responsible gaming assessments, and in those cases only with your knowledge and consent.

ar9999 processes your personal data for specific, legitimate purposes. We do not process data beyond what is necessary for those purposes. The legal basis and purpose for each type of processing is set out below:

• Contract Performance: Operating your account, processing deposits and withdrawals in PKR, settling bets, awarding bonuses, and providing access to all games and features. Without this data we cannot operate your account.
• Legal Obligation: Identity verification (KYC) and anti-money laundering (AML) checks are required by gaming regulations and financial crime prevention laws. We are legally required to carry them out and to retain the resulting records for a minimum period.
• Legitimate Interest: Fraud detection, platform security, responsible gaming monitoring (identifying signs of problem gambling behaviour), customer support, and improving the ar9999 platform based on how it is used.
• Consent: Sending you marketing communications — promotional emails, SMS offers, bonus notifications — where you have opted in. You can withdraw this consent at any time.

ar9999 does not sell your personal data to any third party. We share data only with carefully selected partners who need it to help us operate our services, and only to the extent necessary for each specific purpose:

• Payment Processors: Easypaisa, JazzCash, NayaPay, SadaPay, and card payment processors receive transaction data necessary to process your deposits and withdrawals. These providers are contractually required to handle your data securely and cannot use it for their own marketing purposes.
• Identity Verification Providers: Third-party KYC and AML service providers receive the identity documents you submit for verification. They are bound by strict data processing agreements and applicable law.
• Game Technology Providers: Game studios such as Evolution Gaming (live casino), Ezugi, Spribe (Aviator), and Kiron Interactive (virtual sports) receive anonymised or minimal session data required to deliver game functionality. They do not receive your full profile.
• Analytics Providers: We use privacy-compliant analytics tools to understand how the ar9999 platform is used. This data is aggregated and does not identify individual players.
• Regulatory and Law Enforcement Authorities: ar9999 will disclose personal data to government, regulatory, or law enforcement bodies when legally required to do so — for example, in response to a court order or as part of an AML investigation.

We do not share your data with social media platforms, data brokers, or advertising networks for the purpose of profiling or targeted advertising.

ar9999 uses cookies and similar tracking technologies to operate the platform, improve your experience, and understand how the site is used. Here is a breakdown of the types of cookies we use:

You can manage cookie preferences at any time from your browser settings or by contacting ar9999 support. Disabling strictly necessary cookies will prevent the platform from functioning correctly.

ar9999 retains personal data for as long as is necessary for the purposes for which it was collected, subject to the following minimum retention periods required by regulatory and legal obligations:

Once the applicable retention period expires, ar9999 securely deletes or anonymises personal data so that it can no longer be linked to an individual.

ar9999 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it:

• Encryption in Transit: All connections to ar9999 are protected by TLS 1.3, ensuring data transmitted between your device and our servers cannot be intercepted.
• Encryption at Rest: Sensitive stored data including payment references, KYC documents, and account credentials is encrypted at rest using AES-256 encryption.
• Access Controls: Access to player data within ar9999 is restricted on a strict need-to-know basis. Staff access is logged and regularly audited. Administrative access requires multi-factor authentication.
• Payment Security: ar9999 does not store full card numbers or mobile wallet PINs. Payment processing is handled by PCI-DSS compliant third-party gateways.
• Fraud Monitoring: Our security systems continuously monitor for unusual account activity, login anomalies, and transaction patterns that may indicate fraud or unauthorised access.
• Incident Response: In the event of a data breach affecting your personal data, ar9999 will notify affected players without undue delay and report to relevant authorities as required by applicable law.

As a registered player on ar9999 you have the following rights over your personal data. To exercise any of these rights, contact us at support@ar9999.ws or via live chat:

We will not discriminate against you for exercising any of these rights. Your ability to bet and use the ar9999 platform will not be affected by making a rights request, except where the data requested to be deleted is legally required to maintain your account.

ar9999 is strictly a platform for adults aged 18 and over. We do not knowingly collect, process, or store personal data belonging to individuals under the age of 18. If we discover that a player is under 18, their account will be closed immediately, all bets voided, and deposits returned to the originating payment method.

If you believe a minor has registered on ar9999, please contact us immediately at support@ar9999.ws and we will investigate and take appropriate action without delay. ar9999 cooperates fully with parents, guardians, and regulatory authorities on underage gambling prevention.

ar9999 operates with game and infrastructure providers located in various countries. When personal data is transferred outside Pakistan, ar9999 ensures that adequate protections are in place. This includes:

• Contractual data processing agreements with all third-party processors that impose obligations equivalent to those under applicable data protection law.
• Use of providers that operate under recognised data protection frameworks.
• Data minimisation — we transfer only the minimum data necessary for each service provider to perform their specific function.

Your payment data in PKR (transactions via Easypaisa, JazzCash, NayaPay, SadaPay, and IBFT) is processed through providers operating within Pakistan's financial regulatory framework.

ar9999 uses personal data — including betting history, session duration, deposit frequency, and self-assessed risk information — to power responsible gaming features. This is one of the most important uses of data we carry out and is done specifically to protect players:

• Automated systems monitor for patterns associated with problem gambling — escalating bet sizes, frequent late-night sessions, rapid consecutive deposits — and may trigger a welfare check or intervention.
• Deposit limit and loss limit settings are stored against your account to enforce the limits you have chosen.
• Self-exclusion records are retained permanently to ensure that a player who has excluded cannot be re-registered on the platform.

Full details of the responsible gaming tools available to you are on our Responsible Gaming page.

ar9999 may update this Privacy Policy from time to time. When we make material changes — changes that affect how we use your data or your rights — we will notify you by:

• Sending an email to the address registered on your account.
• Displaying a prominent notice on the ar9999 platform when you next log in.

Minor changes, such as clarifications or corrections that do not affect your rights, will be reflected on this page with an updated "Last Updated" date without separate notification. We encourage you to review this policy periodically.

Continued use of ar9999 after a policy change notification constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact us to close your account.